Credits received-Thank You Pam & Editor Ulrich

[251am]

   Yup, last year I had $140 in credits due to me from CCS. After 6 months of 1/2 dozen phone calls and about the same # of e-mails, I finally bargained with Ft Worth to pay for my '05 license with $100 of those credits. Voila!! My license showed up ASAP.

  Now, I have a $55 credit from my ACC weekend's ambulance ride to the hospital; the race director was standing right there next to me in the ambulance so I notified him I would not make Super Twins. 8 weeks later I am told by Linda Hipps that I have to be more patient. So, being that there's only about 6 weeks left of racing in the Midwest how much more patient should I be? Why are we reduced to begging for credits to use at the frickin race tracks we are owed? Linda seems to think that she is being "CONSIDERATE" in issuing a credit. I think it's considerate when my checks don't bounce.

   I think it's considerate I don't tell folks how to sneak in to the tracks for free. I've considered this long enough and I think the way to solve these discrepancies faster is with the help of RRW magazine. Mr. Editor Ulrich always wants to know when subscribers are having difficulty with one of their advertisers. CCS is no exception.    

[Jeff]

Okay, I'll go out on a limb here...

When I crashed at MAM, I knew I would miss 3 races during the rest of that day.  I went over to registration to see about a refund.

on the paperwork, it states:
THIS SHEET MUST BE PROCESSED BEFORE GRIDS ARE POSTED DURING THE DAY OF THE RACE...

Because of it, I didn't even bother trying to get a refund.

This being the case, was your supertwins race that same day?  If it was, you aren't due a refund!  Even if it WAS that day, you still forfeit the first entry fee after the last race you started in...

[251am]

Yeah, I guess your right Jeff. I guess it seems strange that Linda and Tiff would agree CCS owes me credits/refunds and then postpone it to death until what? I give up. Reminds me of that Grisham movie about General Casualty Insurance never accepting a claim and always denying. Except, this is the reverse in they accept the claim but never pay, unless it favors them. I wonder how many other racers they owe refunds justly...Oh well.

[Jeff]

I do feel your pain though...  The one that got me was in 03 when I blew my motor during the 2nd race at Road America.

I pre-entered for like $500 worth of races.  There was never a mention of "no refunds" until I got to Road A.  Then there was a sign at registration that said "No refunds at Road America".  So I popped my motor and was out $300+ in entries.  I was ticked, but oh well.

Then 2 months later I talk to 3 different guys who ALL received refunds for mechanical or injury problems that kept them from completing the ROAD AMERICA weekend...  Yes, the same weekend which was posted for "no refunds".

I guess the inconsistency is what gets frustrating for everyone.  I've just been around long enough to resign that it's not worth my anger/frustration to get back $100...

Just let it go and move on...  Is that what you should have to do?  No.  But it beats being angry/frustrated...

[251am]

I do feel your pain though...  The one that got me was in 03 when I blew my motor during the 2nd race at Road America.

I pre-entered for like $500 worth of races.  There was never a mention of "no refunds" until I got to Road A.  Then there was a sign at registration that said "No refunds at Road America".  So I popped my motor and was out $300+ in entries.  I was ticked, but oh well.

Then 2 months later I talk to 3 different guys who ALL received refunds for mechanical or injury problems that kept them from completing the ROAD AMERICA weekend...  Yes, the same weekend which was posted for "no refunds".

I guess the inconsistency is what gets frustrating for everyone.  I've just been around long enough to resign that it's not worth my anger/frustration to get back $100...

Just let it go and move on...  Is that what you should have to do?  No.  But it beats being angry/frustrated...

  Dang, out $300!!? The anger and frustration is in some folks not doing their jobs. If someone who bought one of my products, whom had help pay my wages, had such service I would be out of my job. Unfortunately, I have addiction going here and common sense doesn't matter, eh? They know this. No, I don't know who "they" are but "they" are convenient to blame. It's an addiction I can't get help for.

  It's just a small IV that runs from a Ziploc bag in my pocket. Nothing serious, my employer is unaware of it. My wife is starting to suspect though. (I had furlough from her K bikes tranny job and her Volvo's new rotor and pad work to run my front wheel to a machinist yesterday to check '51 rotor runout.) Ever have 3 or 4 projects running at the same time and they're almost all closely related, ie brakes? I'm a speed junky and I'm NOT EVEN THAT FAST yet!? Hooked, strung out, and strung along by wood carrots. That's right, wood carrots that hang on a garage wall noone wants to look at but me, and I don't even find them all that exciting. Should get some help. I don't balance the checkbook until it's time to consider suspension work. My wife knows the difference between Motul 600 and regular DOT 4. The dog won't come out to the garage with me anymore to fix. That extra $100 would sure help with fuel money, or maybe a set of HRC pads. Coulda gone to the benefit last weekend. Wow, can't wait for those new rotors, brake lines, and Motul to show up...What ah, what were we talking about? Did you see Colin's 4th in GP points? Dang...    

        

[Super Dave]

You can appeal.

If everyone said, "Yes," you might have reason to believe that you are due a refund.  

Find out if you need to resubmit a form, something.  Being in an ambulance might be just cause for you, etc.

[Chuck]

I was taken out of the days races at Gignerman, I had 3-4 more races through out the day, but couldn't make it as I went to the hospital.  I had a lovely lady that was pitted next to me go notify race directors that I was done for the day.  I called Tiffany or Linda, I forget which, and asked if I'd see a refund.  They said yes, but they where behind so please be patient...whooaaallaa  I recieved my credit slips in the mail in a couple weeks.  

Politeness goes a long way...especially when your refund lies in a grey area.

[tzracer]

Be happy you can get any sort of refund.

The rule for both CCS and WERA when I started racing : Once a bike passed through tech inspection, no refunds for any reason.

[grasshopper]

Its all in the way you present it to the ladies.

I think "REFUND" and "RACE CREDITS" are looked at differently.

I have had mechanicals before and I had to leave RA early one year when the last race on Saturday was pushed to Sunday. I couldn't stay. I asked for a credit for later. They sent me the credit in the mail.

I think the way they look at it is if you want a refund, you are expecting your cash back. If you ask for a credit, that money is still spent with CCS.

Any takes on my point of view?

[Jeff]

Any takes on my point of view?

Being pleasant will get you MUCH farther than trying to force your point...  There's no debate in that...

[251am]

Being pleasant will get you MUCH farther than trying to force your point...  There's no debate in that...

  I agree, absolutely, %100. Last year I was polite for 6 1/2 months and received 100 of the 140 dollars credit in the form of my '05 license. This year I was polite for 8 weeks. I returned the transponder late at BFR this weekend. I corresponded with Linda in a polite fashion, until I was told she was being "considerate" as result of the heat incident at ACC. Oh well, no need to worry, there'll be more guys with wads of cash to throw at registration this weekend at another track. Shoot, my IV's empty.(knockknock) Is that the Fed Ex guy? ;D


BTW- On another note, last Monday Fed Ex did appear with that E bay item from Detroit area bought in February!? Thanks Dan  ::)

                  

[R1abuser]

I would call judge judy.