Credits received-Thank You Pam & Editor Ulrich

[Pam_Murphy]

  Yup, last year I had $140 in credits due to me from CCS. After 6 months of 1/2 dozen phone calls and about the same # of e-mails, I finally bargained with Ft Worth to pay for my '05 license with $100 of those credits. Voila!! My license showed up ASAP.

  Now, I have a $55 credit from my ACC weekend's ambulance ride to the hospital; the race director was standing right there next to me in the ambulance so I notified him I would not make Super Twins. 8 weeks later I am told by Linda Hipps that I have to be more patient. So, being that there's only about 6 weeks left of racing in the Midwest how much more patient should I be? Why are we reduced to begging for credits to use at the frickin race tracks we are owed?

This morning was the first time I was notified of this situation.  Since, I don't know your name, I can't be sure, but I believe you are the racer that I mailed credit slips to today.  Generally, once the paperwork is received from the Fort Worth Office, the credit slips are mailed out either that day or the next at the latest.  

In addition, registrars at the track cannot issue credits - Each credit request must be checked for verification of races and whether the racer participated in an event he was registered.

Pam Murphy
Chicago Office

[Super Dave]

Pam,

Should individuals contact you when they are due credits?  

Our base of contacts is the Texas office, unless, we are told to contact you.

But I'm thinking that until things are actually executed in Texas, you cannont issue a credit.  Correct?

[251am]

This morning was the first time I was notified of this situation.  Since, I don't know your name, I can't be sure, but I believe you are the racer that I mailed credit slips to today.  Generally, once the paperwork is received from the Fort Worth Office, the credit slips are mailed out either that day or the next at the latest.  

In addition, registrars at the track cannot issue credits - Each credit request must be checked for verification of races and whether the racer participated in an event he was registered.

Pam Murphy
Chicago Office

  Thanks Pam, would that have been for Todd Erickson? Hopefully...

Thanks Mr. Editor...        

[Pam_Murphy]

Dave,

   Your right, everyone needs to continue to go through the FTW office, I can only help once the information has been forwarded to me.  

Todd,

   I can't be 100% certain but I think you are the one I sent out credits for - you can contact me via e-mail to check...pammurphy@clearchannel.com - It's not that I have that bad of a memory, but between yesterday and today I did about 2,000 different things not all related to RR.

Pam

[Super Dave]

Cool, Pam.  Thank you for helping in this matter for Todd.  I've been in his position.

[Scotty Ryan]

At the last BHF round I sucked the valves into my head during the friday practice. So while pre registestration was happening I thought it best for me to inform  the girls that I would not be participating in the weekends events and see if we could fill out the proper paperwork so that I could get my refunds. You'll never believe this, they couldn't find my pre entry, even though I called and talked to Linda and she said that she did get the fax. Now the girls reassured me that if they didn't have it that my credit card wouldn't get billed, I gave them the benefit of the doubt and told them that if my bike hadn't broke I would have been upset. But seeing how I couldn't race anyway everything was fine. A week later I get my credit card statement and sure enough I got charged, after three phone calls to Linda with no return call or reply  I'm starting to get upset. Now this is not the first time that this has happened to me, but let me get this straight. CCS wants us to pre enter so that we can have good grids, because for whatever reason they don't want to grid by points. Now the entry has to be at the office two weeks prior to the event. I'm not so sure about everyone else but I have to bust my a$$ to race without going into huge debt. And i'm not always sure two weeks ahead if im going to have enough money to pay all my bills let alone race. Why do we have to let them sit on our money for at least two weeks or longer just so that we can have a good grid?

[StumpysWife]

Scott,

You should call your cc company and deny the charge.  If anything, it'll be interesting to see if your preentry all of a sudden shows up.

Good luck to everyone in this rediculous situation.

Heather

[Super Dave]

Why do we have to let them sit on our money for at least two weeks or longer just so that we can have a good grid?

Totally agreed.

Or, if you're racing for contingency money, you enter that race about three to nine months in advance to get a good position.

Doesn't really take care of anyone that actually follows the series for points, but those would be customers that one would be getting a majority of their money from.

There was supposed to be a new computer program in place at CCS at the end of 2002 that would have been capable of doing this, but I can't say that it ever happened.  This is also a long standing issue that many riders have raised.