C'mon CCS!

[Chuck]

Stumpy's wife is on to something...I guess I'll have to grab the results after every race then bother CCS employees to make copies of the results, and add the points myself.  Seems a little dumb but it's less headache then waiting on someone from ccs to post points, or fax copies of points.

I waited almost two weeks for Linda to fax me point standings...she sent me results, and half of them at that.  :-/

[motomadness]

Wow Chuck, I didn't know you were that green.  I think there's reasonable, then there's extraordinary.

If someone can provide you with the better package, something that makes you feel like you're getting real value for your money, then that's when customers will praise what you're providing them.  Business as usual is boring and quickly gets dropped, and only the true diehards will stick around, but even they eventually want to see improvements made.

In my 3+ years with CCS, I think they have been on the cusp of being a spectacular organization, but for some reason, things just never pan out.

Are they understaffed?  Yes.  Take on more volunteers that can add value to the core of the business.

Can they do better?  Of course.  No one is ever perfect and cannot stand some type of improvement.

Who's going to get it done?  Who knows.  A little empowerment from CCE/CCS to it's members may be the best thing for its near term and long term revitalization and longevity.

[Chuck]

Green?  or realized after I started this thread and read everyones comments that this has been brought up before multiple times and nothing will ever be done?  Maybe both.  

[duc995@aol.com]

I stopped racing this year due to exactly the same CCS frustrations you have.  Not enough value for each $ and/or time invested.  In the medical field there is a lot of effort placed on value and improving service to the customer...but CCS has missed this.  We are the hores and CCS is the pimp...so pay up beeach! ;D

[Chuck]

My voice was finally heard!  I contacted Ken Abbott about the points no being updated since the first round.  Unfortunatly I don't think anything was done other than him putting a thumb on Linda, which isn't entirely fair if CCS is as understaffed as you guys say it is.  But at least Ken now knows there is a problem, I even sent a link to this thread so he could see how hot of a toipic it is and how many times it's been brought up.  I'm probably a marked man throughout CCS but I'll take one for the team if we can get some results out of it.

[r1owner]

The back to backs aren't a big deal.  Stump ran 2 sets of them. You just have to be prepared with a hotpit and a rider in excellent condition  :-*.

So, yes, I do agree with "deal with it".  

As far as points goes, I, too, figure them myself.  No, I shouldn't have to, but then we know where he stands when we want to know--less stressful.

Heather  :)

That's fine, and I do agree with the fact that you'll have to deal with it.  However, IMO no one was really complaining about it at the time.  They were simply asking how they were going to accomodate them. Then the old man got up and IMO made an ass of himself.

[Chuck]

Yeah!  I have point standings on my fax!

[Chuck]

I just got a head count of full time CCS Employees that handle data...It's 3 not 10, not 5....3

It's perfectly clear, that Clear channell, clearly needs more people helping CCS!  Are we clear?   :-X

[motomadness]

Wow!

Is anyone volunteering at the administration level?

[Chuck]

No, but Linda told me she is new at her position, and with Tiffany being out her workload doubled.  She said she does feel confident that once she is settled she can get this done on a timely basis.

[StumpysWife]

That's fine, and I do agree with the fact that you'll have to deal with it.  However, IMO no one was really complaining about it at the time.  They were simply asking how they were going to accomodate them. Then the old man got up and IMO made an ass of himself.

Gotcha...I agree they need to say up front at the rider's meeting what, if anything will be done to accomodate the back to backs, without assuming we are complaining when asking.  If there's no time in between, say so and we'll be ready!

We are on the same page  ;).

Heather

[251am]

CRA/CMA runs @ Brainerd and some Iowa tracks, right?