I can't comment on your experience, because I wasn't there and didn't see your bike. However, I can comment on my experience with 4&6.
I have been working with 4&6 for a year and a half, since I started racing and track days. Jim and Ed have bent over backwards to accomodate me. I needed a fairing mounted the week before Daytona, and even with his busy schedule, Jim got me in and did a great job. I needed work done on a different bike, but Ed had a ton of work to do in the machine shop. He still made time for my cylinder bore work and it was well done and cost just what they said it would. Whenever I need dyno time with their EGA, they are more than willing to squeeze me in. Several other folks I know have had work done by Jim and Ed and have gotten great results, timely service and value for their money. 4&6 is my shop of choice in the Chicago area. Thanks Jim and Ed!
CCS Am #357
One other note, I was riding to their shop earlier this year after using copious amounts of grip cement on my new grips. I got there and the throttle was just about frozen. Ed dropped what he was doing, helped me out for just about an hour and got my throttle moving again. Charge for that? Nada. Zip. Zero, Nothing. Made my day, and now I don't use grip cement anymore... :D
dave, maybe you indirectly commented on my experience, sounds like you're shock that ive been through (and am going through) the sittuation at hand.
maybe you should comment straight-away on what you've read here, i for one, would like to know your opinion on how i started the subject, and how your friend commented, please tell me that you think that i "made up" the issue, and the part about how shawn told me that my rearset was broken when it came in, but jim ends up saying that it was cracked when he went to attach the ground lead, and how my windscreen was cracked, and im a stupid idiot for it , cuz the clip ons are causing it (even though it didnt get broken till 4&6 got it) (and since you didnt see it, let me tell you, there were small circular cracks on the windscreen, and they brok off a quarter of my windscreen, it doesnt match).... and comment on how shawn told me that they had to lean the bike waaaaay over to do the welds (which you should have read that a stranger (jeff) comment on as be "unacceptable") .... comment, dave, on what kind of customer courtesy you would like to receive when you leave your bike somewhere and your windscreen and rearset are broken off when you see it again (even if they were cracked) please comment......
and dave, i must say to you, that i am very happy for you and anyone else who can receive what they pay for from anyone, not just 4&6 racing,
ive always felt it to be a great blessing from God to have means to pay for what i want in life. preiod. if you've read it all, i grew up on the dark side, ive got friends and ex-friends that get alot of illegal money, but me, i went to college, very much 'mostly' legal tax payer, i work daily, that's where my money comes from,..... 50, 60, 70k is nothing to sneeze at, but if you practice wasting it, tell me where you'll be???
i was refered to 4&6, this was my first visit, and i just think that it's sad that i was told "you're gonna have to get another windscreen, because we broke it" ......... and no mention of my rearset being broken, not til i called back from the track, and then it was "oh, that, one of our guys, jim, in the back, noticed that it was broken when it came in" >:( and then on this very forum, the truth comes out " it was cracked already when i went to clamp the ground on" ............come on dave, you read it, i doubt that every customer to 4&6 has a bad experience, but when a customer does, no one should be able to say "oh, this happened to you cuz you're stupid, uninformed, unintelligent, yada yada...
and i realy wonder how many stupid idiots you were when you left the shop behind the grip thing :-/
thanks for stickin up for your buds dave, but i'd like to hear (or read) about how you view this sittuation, even if you think im over reacting, realy, i didnt start this subject to read about how many satisfied customers they got, but it's not an issue, it's done, im not going to civil court or the bbb..... just releasing steam >:(