FedEx...anyone else having issues?

[LMsports]

I have recently considered switching to Fed Ex because I'm averaging 800.00/week right now with UPS. Even a slight savings per package would make a difference with our shipping volume. This thread has me re-thinking that. Thanks for everyones input.

[LilJayRR]

Do any of you think that all this "weather" might be having an issue? I know it has effected a lot that is going on in the Mid-West area the last few weeks. I have used UPS,Fedex and DHL all were about the same for me. I wonder what thier deal has been lately if you have been having delivery problems.

[Spooner]

I have recently considered switching to Fed Ex because I'm averaging 800.00/week right now with UPS. Even a slight savings per package would make a difference with our shipping volume. This thread has me re-thinking that. Thanks for everyones input.

Shouldn't you be driving right now???

[spyderchick]

I have recently considered switching to Fed Ex because I'm averaging 800.00/week right now with UPS. Even a slight savings per package would make a difference with our shipping volume. This thread has me re-thinking that. Thanks for everyones input.

I'm doing about a quarter of that, but it would have added up to $2000 per year savings, which I pass on to my customers. I'm not taking any more chances. Their customer service was not helpful and almost discourteous in their apathy. I have another biz I deal with that asked her FedEx rep to have the one in this region contact me. That was 10 days ago. Again, unacceptable.

Several of the packages were going to businesses, and they listed an 'exception' during normal business hours? Nope, that shit don't fly, as my Dad would say.

Sorry for the rant,    this one has me really honked off.

[agron4]

Ay my last corporate gig I was sending 5-10 packages a day FedEx, almost all were priority overnight.  I rarely had a problem with that type delivery but when I'd venture into the 2-day, ground, etc. deliveries, I had many problems.

[Jason748]

The company I work for ships a lot (we spend on average $2000 a day in shipping - but 90% of that is pre-pay and add). We switched back to UPS because of the service we received from FedEx. With FedEx we had about 30% of our ground or 2-day shipment arrived 12 - 24 hours late.

[spyderchick]

Well, the nice FedEx lady called this morning to apologize. I told her I appreciate the follow up, but it was a day late and a dime short. (I did not get catty and add "just like FedEx service') although I really, really wanted to. 

It really is a shame, because aside from totally revamping the system, there is no fix. They have lazy, uncaring employees. She even admitted that what had happened was unacceptable. I could not imagine working for a company where you handled complaints like mine, because let's face it, what could she do?

[JBraun]

I don't know, seven days from Milwaukee to Green Bay isn't so bad....
That's IF they show up today, and I'm not holding my breath.

Tracking says they were "on fedex vehicle for delivery" since Friday. Driver must be REALLY lost.  ::)