Gazelle USA Recalls E-Bikes Due to Injury Hazard

[Biketographer]

Name of Product:
Urban Arrow FamilyNext Pro Cargo E-Bikes
Hazard:

The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Remedy:
Repair
Recall Date:
January 29, 2026
Units:

About 320

Description:

This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
Remedy:

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Incidents/Injuries:

The firm has received three reports of buckles not fully latching. No injuries have been reported.
Sold At:
Individual specialty stores from March 2025 through December 2025 for about $9,000.
Importer(s):

Gazelle USA, LLC, of Santa Cruz, California
Manufactured In:
Vietnam
Recall number:
26-236