Beware of tenn2cycles...

[F2RGK]

Well heck, I couldn't resist this anymore.  As a dealer myself, I've come to a great conclusion in the mind set of the customer ways of thinking.  "A problem on their part doesn't constitute a problem on my part."  In other words, if the warmers were crap from the start, then it should've been handled.  However, if the customer decides to wait for Spring, and his warranty is over, Well, Sorry about your luck.  It has nothing to do with a warranty, it has all to do with someone thinking he has a warranty just because it is cold outside and he's not using them.  Lastly, for everyones info....there are a lot of tracks with huge electrical issues with their power outlets.  They are usually low in power causing them to burn up the switches etc. causing them not to work shortly after installing them.  Talledaga, Road America and Blackhawk farms are notorious for this.  In my experience with Chicken Hawk warmers, NOT T2, being a dealer, and out of warranty, I would send them in to be repaired for a nomianal fee!  Does it suck, yes, but it's out of warranty! 

As for that StickBoy guy....I know him, he's always been fair, never heard any complaints, unless he's behind me on the track!!  Hehehehhe...LOL!

My signature- Big RoNny!!     

[gntbldr]

Good news for you then F2RGK. Blackhawk has all new electrical since the remodeling. :D

[Mouse]

I've been running the T2 warmers. I picked them up in 07. At that time it seems there were a number of people selling the same warmers with their own logo on them. Sumoto, Fuelmoto, and some MotoGP labeled warmers all appeared to have the same construction and digital controller. I don't remember a warranty being offered for the other ones.
I did have issues with the front warmer in 08. The element had shorted out.
I was still within the warranty period so sent it in with a copy of my receipt and I received a replacement within a couple of weeks. Its been working fine since.
Honest opinion - are these the greatest warmers I've ever seen?   No. But for the money I paid for them, they were in my budget and they get the job done. I make sure they get hung when taken off. When taking them off, I don't yank them and wait for the tail to come spinning around.

I'm content with my customer service experience. I've recommended the T2 warmers to other riders with limited budgets. Now if I had 3 pair and had consistent issues... yeah, I would have been disappointed too. I wouldn't have expected my warranty to reset itself each time I got new ones though. It sounds like Stickboy hasn't been ignoring the issue since June. Just that issues have been in limbo since then.

[stickboy274]

Thanks everybody. Like I said, I'm not happy with how it all played out so I felt a little give and take was in order. It just wasn't in the cards.

BTW, I am getting them reworked right now to prevent these kind of things from happeneing. I am investing in a different thermostate that is supposed to be more robust. It's slowed the new order down, but it will be worth it.