NESBA??? Good or Bad or Average

[mdr14]

People know Garth. He's kind of important. He is a big deal. 

And Gosh Darn it People Like You!!

[PaulV]

Some of my Favorite People, are NESBIANS!!!

Paul
Polar-Optics
NESBA MEMBER #3282......:)

[Dutch110]

   FWIW I haven't ridden with NESBA since 2004.  The summer of 2003 I did 35+ track days.  This was my second summer on the track and I was between jobs so I rode every chance that i could.  now I just don't understand why you would want huge ego's and attitudes dealing with beginning riders. 

Later - Johnny - CCS # 234

I can't speak for Garth or his region during that time frame, so take that for what it's worth. I do think we had some folks in the CR position at that point in time that just did not have the best people skills in the world.  I saw some of the arrogance you spoke of in my home region during the first few years I started out. But I also had some excellent teachers and tended to gravitate towards those guys. Back then the club was still small and you basically had the same staff at each event. We were only doing Pocono and Summit at the time.

Three years ago when I took over the MA region one of the things we openly discussed amongst the directors was the requirements for CR's. Back in the day it was the fastest guys who got the orange shirt. Well speed certainly is one of the determining factors but we realize it's not the only one. CR's are the first line of customer service and as such need to posess the basic communication skills necessary to deal with the members on the front line. They also need to have the work ethic to come out and do this job for little reward other than the gratification of their charges. But every one is human. We all have bad days. I certainly can relate to times I wished I would have handled things better or differently.

I guess what I'm trying to say is I can understand how you had the experiences you did. And that we recognized we needed to make a change in how we look at the CR role and how we select those folks.