Motorcycle Racing Forum

Motorcycle Talk => Motorcycle Talk => Topic started by: Sobottka on May 30, 2007, 02:02:08 PM

Title: W T F ?
Post by: Sobottka on May 30, 2007, 02:02:08 PM
maybe i need to vent here a little... what ever happened to customer service? that's all i wanna know! (I'm not mentioning any names here so dont ask!!!) ......so 6 months ago i ordered some sprockets from the manufacturer  on contingency certs :biggrin:. i didn't really need them but the certs expire so why not? well @ hpt i tried to bolt one up and well... it dont fit, neither does the other 3.  i didn't think anything of it and it still seems pretty simple to me, they will just swap them out for what i ordered... right??? wrong!!!! i ordered sprockets for an 06-r6 and that's not what i got!(they fit older yamahas/r6s)   but because of the 10 day return policy they wont exchange them. :wtf: ok... yeah... its been 6 months but i dont feel it was my mistake, which the guy on the phone (who took the original order!) tried to tell me it was for not catching it sooner "maybe we need to send you a parts catalog so you know the part # for what you order"!!!!!! :wtf:  :wtf: :wtf:   like i might have accidentally ordered parts for the wrong bike ? B. S.!!!!!      am i being a bitch or was i wronged???
Title: Re: W T F ?
Post by: Court Jester on May 30, 2007, 02:05:53 PM
where did you get them from so we know not to buy from there.
Title: Re: W T F ?
Post by: Sobottka on May 30, 2007, 02:07:31 PM
see big grin above....
Title: Re: W T F ?
Post by: Racer510 on May 30, 2007, 02:29:43 PM
I had a problem with one of the sprocket companies as well. I WILL name the company, it's Vortex! I ordered 2 rear sprockets and got charged for 4 of them and have proof of it on my bank statement. Upon calling Vortex I got the run around about them only charging me for 2 of them. I told the dude B.S. I told him I would send them my bank statement showing it and he said that would be neccessary. Well, upon calling several times since they still say I was only charged for 2 sprockets. I sure wish I knew where the other $113 went to!  :wtf:
Title: Re: W T F ?
Post by: tstruyk on May 30, 2007, 03:15:25 PM
arent the R6 sprockets all the same (at least the last 2 gen's)??

I didnt think anything changed...
Title: Re: W T F ?
Post by: Jeff on May 30, 2007, 04:38:14 PM
You're being a bitch.

Come on dude.  You have to admit some blame in this.  Granted a 10 day window is pretty tight, but 6 months is a bit beyond expectation.  What next, some guy with a 1984 GP-WHATEVER sends back a stack of unused sprockets for 'exchange'?  You have to draw the line somewhere and I wouldn't hold it against them for not returning them.

Try to find someone to swap with or sell them, but don't point the finger solely at the MFR here.

Just my $.02 since you asked...
Title: Re: W T F ?
Post by: JBraun on May 30, 2007, 05:10:47 PM
Quote from: Jeff on May 30, 2007, 04:38:14 PM
You're being a bitch.


YOU'RE being a bitch, bitch.  :biggrin:

Rob just thinks he deserves special treatment because he has a cool trailer now, and his leathers match his bike.

Title: Re: W T F ?
Post by: Sobottka on May 30, 2007, 05:27:54 PM
Quote from: Jeff on May 30, 2007, 04:38:14 PM
Come on dude.  You have to admit some blame in this.  Granted a 10 day window is pretty tight, but 6 months is a bit beyond expectation.  What next, some guy with a 1984 GP-WHATEVER sends back a stack of unused sprockets for 'exchange'?  You have to draw the line somewhere and I wouldn't hold it against them for not returning them.

well... i can see that if i recieved the parts i ordered but i didnt get what i ordered... if i paid by credit card they would handle this for me, I'm pretty sure


Quote from: JBraun on May 30, 2007, 05:10:47 PM
Rob just thinks he deserves special treatment because he has a cool trailer now, and his leathers match his bike.
dont hate me cuz i'm pretty.....
Title: Re: W T F ?
Post by: Jeff on May 30, 2007, 07:12:33 PM
Quote from: sobottka on May 30, 2007, 05:27:54 PM

well... i can see that if i recieved the parts i ordered but i didnt get what i ordered... if i paid by credit card they would handle this for me, I'm pretty sure

But they don't know that.  For all they know you could be trying to swap out somebody's unused spares. 
Title: Re: W T F ?
Post by: Sobottka on May 30, 2007, 07:55:22 PM
nope... they have records of this order and the part #'s they shipped out
Title: Re: W T F ?
Post by: steve p on May 30, 2007, 08:00:12 PM
I will buy you a box of tissues when I see you at BHF.

Steve Palella
Title: Re: W T F ?
Post by: Super Dave on May 30, 2007, 08:13:12 PM
I buy Sprocket Specialist stuff.  It seems to last longer, and I get what I need.  And I don't have to clutter up my bike with too much stuff.  How much is a sticker worth?
Title: Re: W T F ?
Post by: Ducmarc on May 30, 2007, 09:47:41 PM
sprocket specialist also
Title: Re: W T F ?
Post by: TommyG on May 30, 2007, 11:54:03 PM
Quote from: JBraun on May 30, 2007, 05:10:47 PM


Rob just thinks he deserves special treatment because he has a cool trailer now, and his leathers match his bike.


At least Rob`s trailer doesn`t have Dave Gygax DNA blown all over the inside of it!! :ahhh: Really dude......you were nuts to buy that thing!!! Didn`t you bring a black light when you checked it out?!! :jerkoff:
Title: Re: W T F ?
Post by: Jeff on May 31, 2007, 09:16:33 AM
Quote from: TommyG on May 30, 2007, 11:54:03 PM
At least Rob`s trailer doesn`t have Dave Gygax DNA blown all over the inside of it!!

(here's where I say)  Like Tommy's panties!

:lmao:  Thank you, thank you!  I'll be here all week.  2 shows on Friday.
Title: Re: W T F ?
Post by: spyderchick on May 31, 2007, 10:08:53 AM
Quote from: TommyG on May 30, 2007, 11:54:03 PM
At least Rob`s trailer doesn`t have Dave Gygax DNA blown all over the inside of it!! :ahhh: Really dude......you were nuts to buy that thing!!! Didn`t you bring a black light when you checked it out?!! :jerkoff:

I just want to know how YOU know this!
Title: Re: W T F ?
Post by: Jeff on May 31, 2007, 10:11:56 AM
Quote from: spyderchick on May 31, 2007, 10:08:53 AM
I just want to know how YOU know this!

Because HE'S the one who spit it on the wall! 

(call me buttah cuz I'm on a roll!)
Title: Re: W T F ?
Post by: JBraun on May 31, 2007, 10:20:51 AM
Quote from: TommyG on May 30, 2007, 11:54:03 PM
At least Rob`s trailer doesn`t have Dave Gygax DNA blown all over the inside of it!! :ahhh: Really dude......you were nuts to buy that thing!!! Didn`t you bring a black light when you checked it out?!! :jerkoff:
No worries, I had a biohazard cleanup crew go through it.
All that's left now are the memories......
Title: Re: W T F ?
Post by: JBraun on May 31, 2007, 10:26:11 AM
Quote from: Jeff on May 31, 2007, 10:11:56 AM
Because HE'S the one who spit it on the wall! 

ohhhh SNAP!
I just puked in my mouth a little...
Title: Re: W T F ?
Post by: TommyG on May 31, 2007, 04:20:15 PM
Quote from: Jeff on May 31, 2007, 10:11:56 AM
Because HE'S the one who spit it on the wall! 


yep ya got me! Dave shares his Jen ya know! He`s also good with the video cam! Did I mention I do home movies?
Title: Re: W T F ?
Post by: TommyG on May 31, 2007, 04:21:21 PM
ps   sorry for the thread jack Rob!!
Title: Re: W T F ?
Post by: Sobottka on May 31, 2007, 04:54:36 PM
Quote from: TommyG on May 31, 2007, 04:21:21 PM
ps   sorry for the thread jack Rob!!
no problem, I'm over the sproket thing already :thumb: and the dna stuff ... :lmao:
all i can think now is "i was in that trailer!" eeeewwwwww!!!!
Title: Re: W T F ?
Post by: GSXR RACER MIKE on June 01, 2007, 09:03:54 PM
Sprocket Specialists for me as well.  :thumb:
Title: Re: W T F ?
Post by: Team-G on June 03, 2007, 11:36:31 AM
Quote from: JBraun on May 31, 2007, 10:20:51 AM
No worries, I had a biohazard cleanup crew go through it.
All that's left now are the memories......

I'd be more worried about Tommy's DNA all over the outside from the peek-a-boo through the windows self entertainment.  Ya know, you can put your eye out with that thing...